KVIT TERMS OF SERVICE

These are the terms of service (ToS) for the Kvit app. They set out the terms on which you use the app, what we take on, and what we cannot do — even if we wanted to. Together with the Privacy Policy they constitute the entire agreement between you and us.

1. ABOUT THESE TERMS

1.1. The parties are you and the publisher of the Kvit app (hereinafter «we», «Kvit»). The publisher's registration details are given in section 1 of the Privacy Policy.

1.2. You accept these terms when you start using the app. If you do not agree with them, do not use the app.

1.3. The Privacy Policy (kvitcare.com/privacy) forms an integral part of these terms as regards data processing. Where these terms describe data briefly, they describe the same mechanism as the Policy; in case of any discrepancy, the text of the Policy prevails.

1.4. We publish these terms and the Privacy Policy in Ukrainian, English and Polish. In case of any discrepancy between the versions, the Ukrainian version prevails — it is the original, and the others are translations.

2. WHO MAY USE THE APP

2.1. Kvit may be used by persons aged 16 and over. You confirm your age during the introduction to the app.

2.2. A Kvit+ subscription is a separate paid contract. It may be taken out by a person with full legal capacity under the law of their country of residence (as a rule, from the age of 18), or by a younger person with the consent of a parent or another legal representative.

2.3. We do not verify your age technically, and we will not pretend that we do: payment is made in your App Store or Google Play account, and that data is not available to us. Clause 2.2 is a term of the contract, not a check.

3. WHAT KVIT IS AND WHAT IT IS NOT

3.1. Kvit is a wellness app. It helps you keep your own records about your cycle, pregnancy and the postpartum period, and shows you a calendar, forecasts and reference material based on them.

3.2. Kvit is not a medical device, does not provide medical advice, does not make diagnoses and is not a method of contraception. Forecasts and calculations are built from your own records, are informational and do not replace a consultation with a doctor. If you have any concerns about your health, please see a qualified doctor.

3.3. The set of available features depends on the app version, the platform and the state of your subscription. Individual features may be unavailable in your version.

4. YOUR ACCOUNT AND YOUR DEVICE

4.1. Kvit works without signing in. An account is only needed for the cloud copy and the referral programme; signing in happens through Google or Apple, there is no separate registration with a password, and we do not see your passwords.

4.2. You are responsible for keeping your device and access to it safe, as well as access to your Google or Apple account. Access to the app on an unlocked device means access to your records; for additional protection the app offers a PIN code or biometrics.

4.3. Do not pass your access to third parties and do not use another person's account.

5. YOUR RECORDS AND THE LIMIT OF WHAT WE CAN DO

5.1. Your records are created and stay on your device. The database file is encrypted in full (AES-256); its key is kept in the system secure store, does not leave the device and is not known to us. The cloud copy, when it is on, is uploaded as ciphertext only, but the key to it is kept by us — which is why your records come back on a new device after you sign in. The mechanism is described in detail in section 3.2 of the Privacy Policy.

5.2. We do not warrant the preservation of data. Records that exist only on the device we have no technical means to restore — after the loss or replacement of a device, the deletion of the app, or a reset of the system key store: the local database key never leaves the device and is not known to us. If your records matter to you, turn on the cloud copy: they will then come back on a new device as soon as you sign in.

5.3. You are responsible for the content you enter into the app. Do not enter data about other people without their consent.

5.4. Your records belong to you. These terms grant us no rights to them, and by the mechanism in clause 5.1 we have no technical access to their content.

6. KVIT+ SUBSCRIPTION AND ONE-TIME PURCHASE

6.1. Premium access ("Kvit+") is opened in one of two ways: by subscription or by a one-time purchase. Kvit+ as a subscription is an auto-renewing subscription: it renews for the same period until you cancel it. The one-time purchase is described in clause 6.7 and is not a subscription.

6.2. Payment, renewal and cancellation are handled by the App Store or Google Play under their own terms; we have no access to your payment details. Refunds are processed by the store that took the payment, under its own procedures — we do not process refunds ourselves. In the App Store the decision is Apple's. We will support your request: write to us at support@kvitcare.com.

6.3. You can cancel the subscription in the settings of your account in the respective store. Cancellation takes effect at the end of the paid period; to prevent renewal, cancel no later than 24 hours before its date.

6.4. We will give advance notice of a price change. The new price applies from the next period. If you do not agree with it, cancel the subscription before it takes effect.

6.5. The cloud copy is not part of Kvit+ and is available without a subscription: it only requires signing in to an account.

6.6. Free trial. A seven-day free trial may be available for the annual plan. It is granted by the store, once per account, and only if the store has confirmed your eligibility. Unless you cancel no later than 24 hours before the trial ends, it converts to the paid subscription at the price shown before purchase. You can cancel in your account settings in the store (clause 6.3) — access stays until the end of the trial. If you switch to a different plan during the trial, any unused part of that period is not carried over.

6.7. One-time "Lifetime" purchase. This is not a subscription: a single payment that does not renew and is never charged again. There is nothing to cancel and no auto-renewal. The purchase is tied to your store account and can be restored on your other devices with "Restore purchases". "Lifetime" means access with no time limit for as long as we provide the app; should we ever discontinue it, clause 12.3 applies and you will not be charged anything further. We may end this access only under clause 11.2 — for a material breach of these terms. The free trial (clause 6.6) does not apply to the one-time purchase.

7. RIGHT OF WITHDRAWAL WITHIN 14 DAYS

7.1. If you are a consumer in the European Union, the law gives you the right to withdraw from a contract for digital content within fourteen days without giving a reason (Directive 2011/83/EU). Consumers in other countries have the rights established by the law of their country of residence.

7.2. Since payment is handled by the App Store or Google Play (clause 6.2), a refund request is submitted there, under their procedures.

7.3. We will not use against you the fact that access to Kvit+ opens immediately. If you contact us at support@kvitcare.com within fourteen days of taking out the subscription, we do not object to a refund and will support your request to the store (clause 6.2).

7.4. The one-time "Lifetime" purchase (clause 6.7) is digital content too, and the fourteen-day right of withdrawal applies to it in the same way. Our approach is the same: we will not rely on the fact that access opened immediately, and we will support your request to the store if you write to us within fourteen days of the purchase.

8. LICENCE AND RIGHTS IN THE APP

8.1. We grant you a personal, non-exclusive, revocable, non-transferable licence to use the app on your devices for your own non-commercial purposes.

8.2. The rights in the app, its source code, design, name, logo and materials (including reference articles) belong to us or to our licensors. These terms transfer no rights to you other than the licence named in clause 8.1.

8.3. The following are prohibited: decompilation and reverse engineering, except where expressly permitted by law; automated collection of data from the app or our pages; resale, rental or provision of access to third parties; circumvention of technical restrictions, including subscription checks; use of the app in a way that harms other users or the service.

9. SERVICE AVAILABILITY AND THIRD PARTIES

9.1. The app and the cloud copy depend on third-party providers named in section 4 of the Privacy Policy: Apple, Google, Supabase, Qonversion, Cloudflare.

9.2. We do not warrant uninterrupted operation of the service and are not liable for interruptions caused by those providers, your telecommunications operator, your device, or circumstances beyond our reasonable control.

9.3. The app opens these terms and the Privacy Policy at kvitcare.com, so without network access the legal documents may be unavailable inside the app. The current revisions are always available at kvitcare.com/terms and kvitcare.com/privacy.

10. LIABILITY

10.1. The app is provided «as is» and «as available». To the extent permitted by applicable law, we give no warranty as to its fitness for a particular purpose, the accuracy of forecasts and calculations, or uninterrupted operation.

10.2. To the extent permitted by applicable law, we are liable for foreseeable damage typical of a contract of this kind, and are not liable for indirect, incidental or consequential damage, for lost profit or for loss of data — except where caused by our gross negligence or intent. If you have paid for a Kvit+ subscription, our total liability for pecuniary damage is limited to the amount paid over the twelve months preceding the event; if you have paid for the one-time "Lifetime" purchase, to the amount of that purchase. These limits do not apply in the cases named in clause 10.3.

10.3. Nothing in these terms limits or excludes liability that cannot be limited by law — in particular liability for death or personal injury, for gross negligence and intent, product liability, or your rights as a consumer.

11. ACCOUNT DELETION AND TERMINATION OF ACCESS

11.1. ACCOUNT DELETION. You can delete your account together with all data at any time: «More» → «Privacy and data» → «Delete all data». This erases the local app database, the cloud copy, feedback you have sent and referral data. The action is irreversible. You can also delete the account without the app — at kvitcare.com/delete-account.

11.2. We may suspend or terminate your access if you materially breach these terms or use the app in a way that harms other users or the service. Where possible we will give advance notice and an opportunity to remedy the breach. Termination of access does not deprive you of the right to delete your data under clause 11.1 — which is exactly why that route also works through the web page.

11.3. After termination, clause 5.2, section 10 and section 13 continue to apply. If you have paid for the one-time "Lifetime" purchase and access ended for a reason other than your breach — for example because we discontinued the app — clause 12.3 applies. If access was terminated under clause 11.2 for a material breach, we do not guarantee a refund, but we will consider your request under clause 6.2.

12. CHANGES TO THESE TERMS AND TO THE APP

12.1. We may change these terms — for example when the app itself or the law changes. A new revision is published with a new date at the top. We will announce material changes in the app; continuing to use the app after they take effect means accepting the new revision. If you do not agree, stop using the app and delete your account (clause 11.1). If you have paid for the one-time "Lifetime" purchase and do not accept the new revision, write to us: a refund is considered under clause 6.2, and we will not rely on the fact that access was already open.

12.2. Changes concerning the processing of your health data follow section 11 of the Privacy Policy: there we ask for consent again rather than assuming it was given by silence.

12.3. We may change, add and discontinue individual features of the app. If we discontinue a feature you have paid for: on a subscription, you may cancel it under clause 6.3; on the one-time "Lifetime" purchase there is nothing to cancel, so write to us at support@kvitcare.com: we will support your refund request to the store — and we will not rely on the fourteen days having passed (clause 6.2).

13. FINAL PROVISIONS

13.1. Nothing in these terms deprives you of the rights granted to you as a consumer by the mandatory law of your country of residence.

13.2. Severability. If an individual provision of these terms proves invalid, the remainder stays in force, and the invalid provision applies to the extent permitted by law.

13.3. A failure to exercise a right under these terms is not a waiver of it.

13.4. You may not transfer your rights under these terms to third parties. We may transfer our rights to a successor provided that this does not worsen your rights.

13.5. Questions about these terms: contact@kvitcare.com.